Privacy Policy

Snapping Turtle Kids (“we”) respects your rights of privacy on the Internet. You can visit and browse our website without identifying or revealing anything about yourself. Our website analytics collect the referring website information but no personal information about visitors. We also count the number of visitors, measure the time spent on each page of the site, etc. We use this information to improve the site’s content and usability.

However, in connection with your use of our website, you may be requested to provide certain personal information to us, including, without limitation, your name, address, telephone number, email address, credit card type, number, expiration date, user passwords and other personally-identifying information (“Personal Information”). It is our intent to inform you before we collect Personal Information from you and to tell you what we intend to do with such information. You will have the option not to provide any Personal Information, and in the future you may be able to “opt out” of certain uses of your Personal Information.

Except in connection with satisfying and fulfilling the services provided by us, we shall not, except in compliance with the terms of this Privacy Statement, disclose, sell, lease, trade, market, exchange or otherwise distribute to any third party any Personal Information disclosed by you to us, or collected by us in connection with your use of our website without your prior consent. Notwithstanding the foregoing, from time to time, we may disclose general statistical information with respect to visitors to our website to third parties, and may disclose Personal Information when required by judicial order or other compulsion of law, or when we believe in good faith that such action is necessary in order to conform to the edicts of law, cooperate with law enforcement agencies, or comply with a legal process served on us. Further, we may disclose Personal Information to a buyer of our business.

We share information regarding customers among our affiliated companies only in accordance with strict internal security standards and confidentiality policies, and applicable law. We may also share additional user information in the conduct of our business, including, for example, sharing information (i) with businesses used by us for account maintenance, billing, analysis and servicing; (ii) to comply with applicable law; and (iii) to protect against fraud.

If you elect to be added to our email mailing list, you will receive newsletters relating to seasonal promotions, new product announcements and/or other information we feel may be interesting to you. You may elect at any time to “opt out” of receiving further information at any time. If you choose not to provide the information we request, you can still visit our website at any time, but you may be limited as to what options, offers and services are made available on our website.

We reserve the right to modify this policy at any time. Such modifications will be effective on the date that we post the revised policy on our website.

Like many other websites, we use a standard technology called “cookies”. Cookies are small pieces of information stored on your hard drive and not on our site. They can help make your Internet experience quicker and more convenient. Cookies allow you to keep shopping cart information independent from our servers. Cookies help us understand how customers use the service, which allows us to improve and tailor the service. You will not be able to use the website if you disable cookies.

Your visit to our website and any dispute over privacy is subject to this notice and any conditions of use posted on this website, including limitations on damages, dispute resolution procedures, and the application of the law of the State of New York.

In compliance with the Children’s Online Privacy Protection Act (COPPA), we will not knowingly provide our service to persons under the age of 18.

IF YOU DO NOT CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS SET FORTH IN THIS PRIVACY POLICY, PLEASE EXIT AND DO NOT USE THIS WEBSITE.

Please see our Legal Disclaimer for more information. If you have any questions about this Privacy Policy, or about this website in general, please contact us. Questions should be directed to customerservice@snappingturtlekids.com

Security.
Our shopping cart has built-in security measures to protect your information from loss, misuse and alteration. We use industry-standard practices, such as encrypted storage and password protection systems, to safeguard the confidentiality of information.

Payment; Credit Cards.
We accept the following credit cards: VISA, MASTERCARD and AMERICAN EXPRESS. You may pay us with your credit card using the authorize.net secure payment service.

Returns Policy.
Unworn merchandise may be returned for any reason within 14 days of delivery with original packaging and tags. Prior to sending, request a Return Authorization number (“RA”) via email at customerservice@snappingturtlekids.com Securely package your return, including all parts, and send it back to us using a traceable method with the USPS. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries. Refunds will be issued for the original purchase price upon receipt and approval of returned merchandise. In order to receive a refund, returned merchandise must be received by us in the same condition as it was received by you (damage in transit excepted). Your original shipping fee is not refundable.

Send Returns to:
Snapping Turtle Kids, Inc. – Returns
201 Varick Street #367

New York, NY 10014

©2016 Snapping Turtle Kids™ | Sizing Information | Privacy/Returns | Shipping Information | Terms | Images © Winne Au 2016 | Visa, Mastercard and American Express accepted